FAQs - Frequently Asked Questions

⭐ Is the Rocinha Favela Tour safe?

Yes, Rocinha is safe to visit! Our guides were born and raised in Rocinha and understand exactly where, when, and how to move through the community safely. We follow approved routes, avoid restricted areas, and monitor conditions daily. These paths are regularly used for tourism and local activities. Before starting, you’ll receive a clear safety and etiquette briefing, including when and where you can take photos, to ensure you feel confident and comfortable from beginning to end.

It’s possible that you may see community members who are part of the local security structure, as well as signs of drug activity. This is part of everyday life in many favelas, including Rocinha. These individuals focus on their own routines and do not interact with visitors.

Most visitors are surprised by how calm, friendly, and welcoming the community feels, despite these realities. Seeing this side of favela life can offer a deeper, more honest understanding of the neighbourhood’s social complexity, all while staying safe under the guidance of experienced locals. Your safety remains our highest priority.

⭐ Can I bring donations or gifts?

Your generosity is greatly appreciated! While there are many meaningful ways to support residents, donations should be coordinated to ensure they are appropriate and truly beneficial. If you’d like to give money or gifts, please contact us beforehand so we can advise you on the most responsible and effective way to help.

⭐ Is the moto-taxi ride safe?

Yes. Moto-taxis are a common favela transport method. Please note, helmets are not provided for rides inside the favela.

⭐Will photos or videos be taken during the tour?

Yes , we may take photos and videos of our tours for social media. By joining the tour, you consent to this. If you prefer not to appear, just let your guide know at the start and we will fully respect your choice.

⭐ Do you offer private or bespoke tours?

Yes! We offer private and bespoke tours for travellers who want a more personalised and flexible experience. You can choose your preferred start time and tailor the experience based on your interests. Just contact us and we’ll organise everything for you.

⭐ What days and times are tours available?

Our tours run every day, with start times at 9 AM and 2 PM.
For group tours, the meeting point is São Conrado Metro Station – Gate A (Rocinha Exit).

⭐ Does the tour give back to the community? How does it support local residents?

Absolutely. Our tours are built to benefit the community in real, meaningful ways. We:

• hire local guides

• collaborate with local businesses and vendors

• reinvest 20% of all profits into community projects and youth initiatives, including O Instituto sempre Movimento - Projeto Esportivo and Escola Tio Lino - Projeto Educativo

• promote ethical, respectful tourism that protects the neighbourhood’s integrity

⭐ What should I wear or bring?

• Comfortable walking shoes

• Light clothing

• Sunscreen & sunglasses

• Water

• Cash if you’d like to buy snacks, drinks, or support local vendors

• A small bag (avoid large backpacks)

• For the hike: insect repellent + proper walking shoes.

⭐ Can children join the tour?

Yes, children are welcome on our walking tours. For hikes and hang gliding, age or height restrictions may apply. Please contact us.

⭐ How difficult is the Two Brothers Hike?

It’s a moderate hike: around 40 minutes uphill through forest, with scenic rest stops along the way. Suitable for active travellers with basic fitness level.

⭐ How can I contact you?

You can reach us easily via WhatsApp, email, or any of our social media channels. Click on our Contact page for more details